Accessibility Statement – Asset Claims LTD

Commitment to Accessibility

Asset Claims LTD is committed to ensuring digital accessibility for all users, including people with disabilities. We continuously work to improve the accessibility of our website and digital offerings in compliance with the WCAG 2.1 Level AA standards and the Equality Act 2010.

Measures to Support Accessibility

1.1 Integrating accessibility into our internal policies and guidelines.

1.2 Conducting regular audits and evaluations of our website’s accessibility.

1.3 Providing accessibility training to our development and content teams.

1.4 Assigning a dedicated accessibility coordinator within Asset Claims LTD.

Accessibility Standards

2.1 Our site is designed to meet WCAG 2.1 AA conformance standards.

2.2 We adhere to the Equality Act 2010 and best practices in accessibility.

2.3 Content is structured using semantic HTML for better assistive technology compatibility.

2.4 Ongoing updates ensure alignment with evolving accessibility standards.

Technical Specifications

3.1 This website relies on HTML5, CSS3, and JavaScript for functionality.

3.2 Compatibility with major browsers including Chrome, Firefox, Safari, and Edge.

3.3 Designed for compatibility with common assistive technologies.

3.4 Responsive design ensures usability across different devices and screen sizes.

Known Accessibility Limitations

4.1 Some older PDFs or third-party documents may not be fully accessible.

4.2 Third-party content not fully controlled by Asset Claims LTD may have accessibility limitations.

4.3 We are working to ensure all downloadable content meets accessibility standards.

4.4 Users experiencing difficulties are encouraged to contact us for assistance.

Assessment Methods

5.1 Manual accessibility audits by certified specialists.

5.2 Automated accessibility testing tools for continuous monitoring.

5.3 Regular user feedback to identify areas of improvement.

5.4 Third-party accessibility consultants engaged as needed.

Accessibility Features Implemented

6.1 Keyboard navigability across all site elements.

6.2 Alt text descriptions for all meaningful images.

6.3 Color contrast optimization for readability.

6.4 Clear focus indicators for interactive elements.

Compatibility with Browsers and Assistive Technology

7.1 Screen reader compatibility tested regularly.

7.2 High contrast mode support where applicable.

7.3 Text resizing enabled without loss of content or functionality.

7.4 Support for screen magnifiers and voice recognition software.

Feedback and Contact

8.1 We welcome your feedback on the accessibility of Asset Claims LTD website.

8.2 Email: support@asset-claims.com

8.3 Phone: +44 730 458210

8.4 Address: Suite G04, 1 Quality Court, Chancery Lane, London, WC2A 1HR, England

Enforcement Procedure

9.1 If dissatisfied with our response, you have the right to escalate to regulatory authorities.

9.2 The Equality Advisory and Support Service (EASS) provides free advice.

9.3 Accessibility issues may also be reported to the UK Equality and Human Rights Commission (EHRC).

9.4 Asset Claims LTD is committed to addressing complaints promptly and effectively.

10. Policy Scope

10.1 This Accessibility Statement applies to the primary website of Asset Claims LTD.

10.2 Subdomains and micro-sites may have their own separate accessibility statements.

10.3 Our commitment extends to all digital platforms under our control.

10.4 We actively encourage our partners and vendors to adhere to accessibility standards.

11. Legal Compliance

11.1 Compliance with the UK Equality Act 2010 for online services.

11.2 Alignment with GDPR for inclusive data privacy rights.

11.3 Following WCAG 2.1 AA standards as a best practice benchmark.

11.4 Ongoing internal audits to ensure legal compliance remains up-to-date.

12. Alternative Formats

12.1 Asset Claims LTD can provide key documents in accessible formats upon request.

12.2 Available formats include large print, braille, and audio versions.

12.3 Translation into other languages available where feasible.

12.4 Requests processed promptly, typically within 10 business days.

13. Use of Plain Language

13.1 We aim to write all website content in simple, understandable English.

13.2 Legal and financial terminology is explained clearly where necessary.

13.3 Jargon and unnecessary technical complexity are minimized.

13.4 Glossaries and explanations are provided where applicable.

14. Inclusive Design Principles

14.1 Designing for the widest range of user needs from the outset.

14.2 Considering users with visual, auditory, motor, and cognitive disabilities.

14.3 Ensuring accessibility during every major redesign or platform update.

14.4 Testing new features for accessibility before launch.

15. Assistive Technologies Supported

15.1 NVDA (NonVisual Desktop Access) and JAWS screen readers.

15.2 Dragon NaturallySpeaking voice recognition software.

15.3 ZoomText screen magnifier compatibility.

15.4 Accessible support across desktop and mobile devices.

16. Inclusive Recruitment Practices

16.1 Asset Claims LTD promotes diversity and accessibility in recruitment processes.

16.2 Providing accessible formats for application materials.

16.3 Interview accommodations provided upon request.

16.4 Equal opportunity employer committed to inclusivity.

17. Continuous Improvement

17.1 Regularly updating accessibility features based on user feedback.

17.2 Annual accessibility compliance review and certification processes.

17.3 Investing in training programs for staff about digital accessibility.

17.4 Collaborating with accessibility consultants for innovation and advice.

18. Accessibility Roadmap

18.1 Planned upgrades to meet WCAG 2.2 standards once finalized.

18.2 Extending full accessibility to new product lines and services.

18.3 Incorporating emerging best practices for mobile-first accessibility.

18.4 Publishing progress updates regularly on our website.

19. Accessibility Statement Review and Update

19.1 This statement is reviewed annually to maintain accuracy and relevance.

19.2 Changes are documented with a clear “last updated” notice.

19.3 Major revisions communicated prominently on our website.

19.4 Last reviewed: 01/04/2025.

20. Contact Us

20.1 For accessibility inquiries, requests, or feedback, contact Asset Claims LTD:

20.2 Email: support@asset-claims.com

20.3 Phone: +44 730 458210

20.4 Address: Suite G04, 1 Quality Court, Chancery Lane, London, WC2A 1HR, England